Skip to main content

General terms and conditions of use of this website (last updated on 03/08/2011)

Acceptance of general terms of use

We strongly recommend that you read these general terms and conditions of use of this website carefully. By using, you indicate your acceptance of these general terms and conditions of use and your agreement to abide by them. Bopro reserves its right to change the general terms and conditions of use at any time without notice.
Use of this website

The contents of this website are provided for general information only about Bopro and its activities. The contents of this website are for your own personal use and may only be used in conjunction with the services offered on the website. The contents of this website are not provided to serve as a basis for evaluating Bopro, and are not binding or enforceable against it. Nothing in this website may be considered as being an offer for the sale or supply of services, or the conclusion of a contract.


Illegal use

When using this website, you agree to observe all relevant legal, regulatory and contractual provisions. You are prohibited from using this website in any way which could harm the interests of Bopro, its suppliers and/or its customers.



You are liable for your use of this website. Any use of this website, or any data or information downloaded or obtained by any means whilst using this website, is at your own risk. We hereby exclude any and all liability for any loss, claims, injury, demand, expenses or damage to you and/or your computer, or for any loss of data, arising out of your use of this website, or from your downloading or viewing of any material posted on it, or on any third party website linked to it.

Bopro does not guarantee that this website, or the services available through it, will be provided on an uninterruptible basis, or that it or they are appropriate for any particular purpose. Nor does Bopro guarantee that this website is secure, or free from error or viruses, or that the results obtained by using this website are accurate, adequate, reliable or that potential errors appearing on it, if any, will be corrected.

Bopro seeks to publish information on this website that is, to its best knowledge, up to date. However, Bopro does not guarantee that the information published on this website is adequate, accurate or complete, or that it will be updated on a regular basis. The information on this website, including the knowledge center en the links is provided without any guarantees, conditions or warranties whatsoever, including as to the accuracy of its content or technical details. All information published on this website is provided for illustrative purposes only and is subject to periodic modifications. Bopro and/or its third party suppliers reserve the right to change or modify this website at any time and without prior notice. The disclaimer set out herein also applies to those third party websites that are available by hyperlinks from this website.

Bopro hereby excludes all liability (whether in contract, tort, delict, quasi-delict, statute or strict liability) for any type of damage, direct or indirect, consequential, or of any other nature, resulting from the use of this website or the inability to use this website for any reason whatsoever, even if Bopro was aware of the possibility of or the potential for such damage. For the avoidance of doubt, Bopro does not accept any liability for the acts or omissions of the users of its website.



You can address your comments or suggestions: by email to or by post to Bopro, Service Communication, Oude Houtlei 140, 9000 Gent.


Intellectual property rights notice

All materials available on this website (including, but not limited to, texts, pictures, images, icons and data) are protected by Bopro’s intellectual property rights. In addition to the materials referred to above, the names and logos of Bopro appearing on this website are protected throughout the world by trade mark and copyright laws and treaties. You may not use the Bopro brand, trade marks or logos in relation to any products or services other than those offered by Bopro or in any manner whatsoever that is likely to create confusion amongst consumers or to damage or discredit Bopro. Except as expressly provided herein, you must obtain the prior written permission of Bopro to (a) copy, reproduce, represent, modify, transmit, publish, adapt, distribute, broadcast, grant a sublicense or sell by any means, any material published on this website, or use in any manner, all or any part of this website.


Personal data protection

Any visit to, and/or use of, this website involves the collection and processing of personal data. In compliance with relevant legal provisions, Bopro has established a clear and precise policy for the protection of personal data.

Bopro has also implemented safety measures to avoid any loss, abuse or destruction of personal data that belongs to users of the website which has been disclosed to Bopro. The processing of personal data collected by Bopro through the use of this website falls under the Belgian Law (Belgian Personal Data Protection Act of 8 December 1992, as amended by the Law of 11 December 1998 transposing the Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data). Any collection of personal data, especially as a result of any registration is done with your explicit consent to such collection and processing by Bopro of the disclosed data.

This data protection policy is without prejudice to Bopro’s rights and obligations to users of this website as set out in any contract, or in any statute, or under any legal or regulatory provision or requirement.


Personal data

Following your visit to this website, Bopro will store the following data:

  • your email address, (if you have communicated it to Bopro by e.g.. sending messages or questions via the website, or if you have registered for bulletins or newsletters).
  • Personal information disclosed by you to Bopro on a voluntary basis in response to a survey or by registering to use the website
  • Details of the information, and/or the pages that you consulted.



Your personal data will be used by Bopro to:

  • enhance the content of the website
  • inform you of the updates of the website
  • contact you for marketing or advertisement purposes
  • perform information and promotion operations

Bopro reserves its right to use your personal data for purposes other than those listed in these general terms and conditions. In such case, prior to the use of your data, Bopro will contact you to inform you of the changes and modifications to its policy. You will be entitled to refuse to agree to the use of your personal data by Bopro for such modified purposes by notifying Bopro at the address set out under paragraph 5 of these general terms and conditions.


Transfer of personal data

Bopro may communicate your personal data to its officers or subsidiaries for the purpose of offering you products in which you might be interested. You agree that Bopro is entitled to transfer your data to persons (including public or private companies) in direct relation to Bopro to achieve the purposes described above.



This website offers information bulletins to users free of charge. The bulletins contain updates and information which are intended to advise you of what’s new on this website. If you prefer not to receive such information bulletins, we offer easy de-registration to such bulletins through a simple “click”.
Right of access, right to request corrections or suppressions and right to object

In compliance with the Belgian Personal Data Protection Act, you are entitled to the following rights at any time and free of charge: right to access your personal data held by Bopro, right to request corrections to such data, right to request that certain personal data be removed or suppressed, and right to object to the processing of your personal data.
These rights can be exercised by writing to Bopro, Service Communication, Oude Houtlei 140, 9000 Gent, or by sending an email to



Please note that this website uses cookies. Cookies are small files sent by our server that are installed on your computer system’s hard drive. Cookies track a particular user’s access to a site and store information related to the pages visited by the user.

Our cookies contribute to the proper functioning of this website (technical session cookies). Their aim is to simplify your visits and improve the dialogue between our computer and yours. You can refuse the installation of such cookies by configuring your navigator accordingly. However, refusing installation can prevent you from having access to certain services on the website.


Safety and confidentiality

We have used our reasonable endeavours to implement appropriate safety measures to prevent the loss, abusive use and/or destruction of personal data on our website.


Protection of Privacy Commission

For more information on privacy and personal data protection, please contact the Protection of Privacy Commission, rue Haute 139, 1000 Brussels. Bopro has notified the Commission of its personal data protection policy.

Dispute, jurisdiction and applicable Law

These general terms and conditions of use shall be governed and construed in accordance with Belgian Law. Any dispute arising from, or related to, the use of this website and/or these general terms and conditions of use will be subject to conciliation between the parties. In the event that conciliation fails between the parties, the dispute will be referred to the Tribunals of Gent (Belgium) or at Bopro’s sole discretion, to another competent Tribunal.

In the event of any judicial or administrative proceedings, the printed version of these general terms and conditions of use and of any other notice provided by Bopro on this website or in electronic format, shall enjoy the same standing as commercial documents or registers created and stored in hard copy.